BUSINESS Horsham has encouraged local businesses to sign up for its WOW Customer Service Program.
Business Horsham’s Wendy Mitchell said the program celebrated positive customer service experiences. She said people were often drawn to shopping online if they had a negative experience locally.
“We often hear negative stories, but we need start having the positive experiences top of mind,” she said.
“The more we celebrate and make customer service our focus, the more our consumers will recognise the good experiences they could have in our local boutique shopping centres.”
Ms Mitchell said bi-monthly winners would an advertising package prize.
“From the six bi-monthly winners, a winner will be announced annually,” she said.
“There’s also incentives for employees who will receive a certificate of recognition to add value to their resume.”
People can vote via entry boxes at participating business or via the Wimmera Mail-Times website.
- Bendigo Bank
- BJ’s Furniture
- Clark Rubber
- Cooks Manchester and Lingerie
- Forty Winks
- Horsham Florist
- Horsham Golf Club Bistro
- Horsham Golf Club Pro Shop
- Horsham Undercover
- Macchia Jewellery
- Telstra Store
- Thai Basil
- The Athlete's Foot
- Wades Gas
- Wades Paint
- Wheat Milk Sugar
- Wimmera Foot and Ankle Clinic