Honda Australia airbag recall: 71 Wimmera customers affected

A Darwin woman was struck in the head by metal shrapnel propelled from a faulty airbag in April. Picture: NT police

A Darwin woman was struck in the head by metal shrapnel propelled from a faulty airbag in April. Picture: NT police

HONDA Australia has urged Wimmera people to book vehicle services after 71 cars in the Horsham area were found to have faulty airbags.

Honda will have technicians at Norton Motor Group in Horsham from Monday until Friday to service cars fitted with Takata airbags.

A worldwide recall on the airbags due to a faulty inflator involves more than 50 million vehicles.

Honda Australia communications manager Neil McDonald said only 20 of the 71 cars in the area with an active Takata recall were booked for servicing.

He said the company had sent more than one million texts, emails and letters to affected customers across the country.

He said it was imperative cars with the faulty airbags were serviced to protect people’s safety.

“In some vehicles recalled, the driver or passenger front airbag inflator produced by Takata could produce excessive internal pressure upon deployment in an accident,” he said.

“If an affected airbag deploys, the increased internal pressure might cause the inflator to rupture and deploy abnormally.

“In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, possibly causing injury or fatality to vehicle occupants.”

Mr McDonald said anyone who had received a recall notice should book in for servicing immediately.

He said the repair work was free and would take between an hour and two hours.

Last month, there were still more than 94,000 Honda cars needing repairs.

Honda Australia director Stephen Collins said the majority of the remaining affected vehicles were owned by people who did not service their cars through the Honda dealer network, making them harder to track.

He said some customers had received up to eight official recall letters.

“Unfortunately there are still some customers of affected vehicles who are simply not responding to repeated attempts by the company to contact them and have their airbag inflators replaced,” he said.

“We need to change this behaviour.

“It is our priority to address this situation right across Australia.”

Mr McDonald urged people to check if their car was affected by the recall by visiting honda.com.au/recall.

He said people could also call the Honda Recall Contact Centre on 1800 789 839.