Rural Northwest Health accreditation renewed

A SURVEY team has found little to fault when assessing Rural Northwest Health for re-accreditation.

The organisation’s acute care units at Warracknabeal and Hopetoun have passed the 10 national standards required for accreditation.

Australian Council on Healthcare Standards surveyors visited the campuses last week, and will recommend the council provides re-accreditation for the service.

Surveyors Margaret Sanger and Sally Percy visited team members and reviewed documentation from all departments.

Dr Sanger said there was not much the survey team could criticise.

“We were impressed by a number of safety and quality initiatives that Rural Northwest Health have implemented,” she said.

“I’m also very impressed with how the organisation engages with its community members, especially how they keeps them informed of what they are doing and seek opinions on their programs.”

The organisation’s chief executive Catherine Morley said the result not only showed great care in the acute units, but great overall service from all departments, including administration and environmental services.

“The surveyors reviewed protocols, audits, reports, minutes and training schedules,” she said.

“They also gave us a couple of opportunities to improve, which we embraced.”

 Ms Morley said team members stepped up and took responsibility for certain standards.

“There’s a lot of people to thank both at Hopeotun and Warracknabeal and at board level,” she said.

“But there were also community members such as Peter McDermott, Wendy Hewitt and Barb Hallam who provided their thoughts on how we engage and empower the community.

“They were wonderful and their input was important.”

Ms Morley said one of the comments that stood out from the surveyors was that teamwork was evident.

She said every role was important to ensure the organisation provided high-quality, safe services.


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