Trev Henry's Francis Street home was in the path of last year's tornado which resulted in the destruction of his backyard shed, parts of his fence, and a section of his roof.

The day after the tornado, December 8, Mr Henry got in touch with his insurance provider to start the pay-out process.

Five months on from the weather event Mr Henry still has major damage to his property and has not received his compensation.

"We have been expecting something to be done and it just hasn't been done," he said.

"The correspondence has been in bits and pieces. They have to pass me on to someone else and then they pass me on again. Eventually it goes full circle."

Mr Henry said he was frustrated with the bureaucracy involved with getting compensation.

He has used a wooden board to cover the hole in his roof, but worries about his health when winter starts.

"It seems to be straight forward as far as I am concerned. Why have they taken so long? I don't know," he said.

"I have been to the bank and the council to try and get something done but there just seems to be too many people involved in it.

"The insurance company say they have had to deal with storms in Queensland and New South Wales, well I can't help that."

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He said due to the drawn-out nature of the process he has had to cancel holidays, as he was uncertain when the insurance company would start the remedial process.

"We got our insurance bill in January and I still had to pay it. They wanted their money there and then," he said.

"I haven't seen much done anywhere. There just doesn't seem to be anything getting done."

Western General Insurance Agencies' Graeme Deleeuw said in events such as the Horsham tornado, insurance companies may struggle to find enough repairmen.

Mr Deleeuw was unable to comment on Mr Henry's specific circumstances, but recommended people to go through an insurance broker if they wanted work done hastily.

"Everybody is busy. All of the repairers are busy, and that is probably the biggest delay - getting people to do the work," he said.

"If the insurance companies have a big amount of work on it is not always easy sometimes.

"If people go directly they run that risk. When you have a broker in batting for you the jobs tend to get done quicker."

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